Returns & Exchanges

At Clayco, we want you to love your skincare ritual. If you are not completely satisfied with your purchase, we offer a 30-day return window for products in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to start the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely place the products in their original packaging to ensure they arrive safely at our warehouse.

• 4.
  Receive Your Refund

  After we inspect the returned items, your refund will be processed back to your original payment method within 5-7 business days.