Frequently Asked Questions
Everything you need to know about your Clayco beauty journey.
Are Clayco products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and crafted with gentle, natural ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
Do you offer international shipping?
We currently ship to over 25 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an adverse reaction, please contact our support team.
Are your products vegan and cruelty-free?
Absolutely. Clayco is committed to ethical beauty. None of our products are tested on animals, and we do not use any animal-derived ingredients in our formulations.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.